1. 概述
本隐私政策说明 SYSORDER（以下称“我们”）在您访问本网站、与我们联系或使用我们的服务时，如何收集、使用、存储、共享与保护您的信息。请您在使用本网站前仔细阅读本政策。
2. 我们收集的信息
我们收集以下类别的信息：
- 您主动提供的信息：姓名、电子邮箱、手机号码、公司名称，以及您在联系表单或往来邮件中填写的其他内容。
- 自动收集的信息：IP 地址、浏览器类型与版本、设备类型、操作系统、访问页面与停留时间、来源链接。
- 来自第三方的信息：我们的物流、支付与合规合作方在提供服务过程中提供的必要信息。
3. 我们如何使用信息
- 回复您的咨询，安排并跟进产品演示与商务洽谈；
- 提供、维护与改进我们的服务；
- 进行身份验证、风险控制与合规审查；
- 在取得您同意的前提下，向您发送与服务相关的通知与更新；
- 履行法律义务并处理争议。
4. 信息的共享与披露
我们不会出售您的个人信息。仅在以下情形下共享：
- 服务提供商：为我们提供云托管、邮件、数据分析与客户支持的合作方，其仅可在为我们提供服务所必需的范围内处理信息；
- 法律要求：为遵守适用法律、法规、司法或行政命令，或为保护我们与用户的权利、财产及安全；
- 业务变更：在合并、收购或资产转让中，相关信息可能作为交易标的一部分被转移，我们会要求受让方继续受本政策约束。
5. Cookie 与类似技术
本网站使用必要的 Cookie 与浏览器本地存储，用于记住您的语言偏好等设置。您可以通过浏览器设置拒绝或删除 Cookie，但这可能影响部分功能的正常使用。
6. 数据留存
我们在实现本政策所述目的所必需的期限内保留您的信息，并遵守适用的法律留存要求。超出留存期限后，我们将删除或匿名化处理。
7. 数据安全
我们采取行业通用的技术与管理措施保护您的信息，包括传输加密、访问控制与权限最小化。但请注意，任何互联网传输与存储方式都无法保证绝对安全。
8. 跨境传输
我们的业务覆盖美国、亚洲与欧洲，您的信息可能被传输至您所在国家或地区以外的服务器进行处理。我们会依据适用法律采取适当保障措施。
9. 您的权利
在适用法律允许的范围内，您有权访问、更正、删除您的个人信息，撤回同意，或反对与限制特定处理行为。请通过下方邮箱与我们联系，我们将在合理期限内回复。
10. 未成年人
本网站面向企业与商业用户，不面向未成年人。我们不会有意收集未成年人的个人信息。若您认为我们误收集了此类信息，请联系我们删除。
11. 本政策的更新
我们可能不时更新本政策。更新后我们会在本页面公布新的生效日期。若变更重大，我们会以更显著的方式提示。继续使用本网站即表示您接受更新后的政策。
12. 联系我们
如对本政策或您的个人信息有任何疑问，请联系：info@sysorder.com。
1. Overview
This Privacy Policy explains how SYSORDER (“we”, “us” or “our”) collects, uses, stores, shares and protects your information when you visit this website, contact us, or use our services. Please read this policy carefully before using the website.
2. Information we collect
We collect the following categories of information:
- Information you provide: your name, email address, phone number, company name, and anything else you enter in a contact form or send us by email.
- Information collected automatically: IP address, browser type and version, device type, operating system, pages visited and time spent, and the link that referred you.
- Information from third parties: information our logistics, payment and compliance partners provide to us as necessary in the course of delivering services.
3. How we use information
- To respond to your enquiries and to arrange and follow up product demos and business discussions;
- To provide, maintain and improve our services;
- To carry out identity verification, risk control and compliance review;
- With your consent, to send you service-related notices and updates;
- To meet our legal obligations and resolve disputes.
4. Sharing and disclosure
We do not sell your personal information. We share it only in the following circumstances:
- Service providers: partners who provide us with cloud hosting, email, analytics and customer support, and who may process information only to the extent necessary to provide those services to us;
- Legal requirements: where necessary to comply with applicable law, regulation, or judicial or administrative order, or to protect the rights, property and safety of us and our users;
- Business changes: in a merger, acquisition or transfer of assets, information may be transferred as part of the transaction, and we will require the recipient to remain bound by this policy.
5. Cookies and similar technologies
This website uses essential cookies and browser local storage to remember settings such as your language preference. You can refuse or delete cookies through your browser settings, although some features may then not work as intended.
6. Data retention
We retain your information for as long as necessary for the purposes described in this policy and to comply with applicable legal retention requirements. Once that period ends, we delete or anonymise the information.
7. Security
We apply industry-standard technical and organisational measures to protect your information, including encryption in transit, access control and least-privilege permissions. Please note that no method of transmission over the internet or method of storage can be guaranteed to be absolutely secure.
8. International transfers
We operate across the United States, Asia and Europe, so your information may be transferred to and processed on servers located outside your country or region. We apply appropriate safeguards as required by applicable law.
9. Your rights
To the extent permitted by applicable law, you have the right to access, correct and delete your personal information, to withdraw consent, and to object to or restrict certain processing. Please contact us using the address below and we will respond within a reasonable period.
10. Minors
This website is intended for business and commercial users and is not directed at minors. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. When we do, we will publish a new effective date on this page. If the changes are significant, we will make that clearer still. Continued use of the website means you accept the updated policy.
12. Contact us
If you have any questions about this policy or your personal information, contact us at info@sysorder.com.
